Truehold is seeking a results-driven Human Resources Generalist to support our Sales Operations and Marketing teams. The HR Generalist will be responsible for identifying and addressing HR-related challenges, developing solutions and processes to drive organizational success, and aligning HR strategies with business objectives.

The ideal candidate is a dedicated HR professional with first-hand experience across the entire employee lifecycle and has worked in a remote, distributed environment. The HR Generalist will report to the Director of People and work closely with the People Ops Consultant, Sales and Marketing Executive Teams, and People Managers. This is a remote position.

Key Responsibilities:

• Provide top quality employee experience to our real estate group in the areas of onboarding, employee experience, performance, employee relations, and offboarding.
• Ensure an open line of communication between HR and employees in the real estate group.
• Develop and implement HR policies and procedures that support real estate goals.
• In partnership with the Director of People, advise managers and employees on sensitive work-related issues in the areas of conflict resolution, performance management, interpretation of company policy, culture and values, job mapping, leave accommodations, and other employment-related issues and topics.
• Act as initial point of contact for real estate employees with HR-related questions.
• Develop and document policies to ensure optimum, consistent operations including initiatives like OSHA training, security policies, management training, and other initiatives for continuous improvement.
• Build relationships with employees and real estate management.
• Support Director of TA/People and People Ops Consultant in strategic projects, as needed.

Qualifications:

• 3+ years experience in human resources, people operations, or related field
• SHRM-CP or PHR certification preferred
• Experience working within Sales and Marketing teams
• Must have experience in human resource management across multiple states
• Experience with Rippling, or comparable HRIS system, is highly preferred
• Excellent communication and interpersonal abilities
• Strong analytical and problem-solving skills
• Demonstrates high level of accuracy and attention to detail
• Ability to prioritize and manage numerous projects at once
• Self-motivated, takes initiative, and is comfortable with ambiguity