As an IT Lead, you will contribute to our secure cloud operations and information technology systems and processes. You will help administer and secure our existing and evolving cloud infrastructure, including our big data systems while ensuring compliance with information and data security objectives and requirements.

We seek a sharp, highly motivated Cloud Operations Specialist to support our organization in delivering business-to-government income verification and fund-distribution solutions. The ideal candidate is a results-oriented Specialist who thrives in a fast-paced, collaborative, team-focused culture.

You will be responsible for:

• Manage and support day-to-day IT systems operations
• Provide technical support to multiple teams
• Troubleshoot, address, and resolve IT-related problems, including hardware, software, and network issue diagnosis
• Administer operations of and access to critical systems, including Google Workspace, AWS, and more.
• Monitor and maintain IT systems’ performance, security, and availability
• Interact with DevOps, SRE, data, QA, and application engineering teams to ensure high-quality, secure product delivery
• Support compliance-related activities, including certification and ongoing monitoring
• Implement and enforce information and data security policies and protocols
• Help select and coordinate with vendors and service providers
• Keep management informed of platform enhancement ideas, risks, and issues

Skills & Requirements

• A minimum of 5 years in IT roles, preferably with 3+ years of experience at companies with substantial compliance requirements (e.g., SOC 2 Type 2, HIPAA, or similar)
• Hands-on experience in Google Workspace Administration and AWS cloud services, e.g., provisioning IAM, S3, etc.
• Preferred: AWS Cloud Practitioner or higher-level certification
• Strong plus: direct work experience with an MDM tool, like JumpCloud, Intune, etc.
• Strong plus: direct work experience with a GRC tool, like Drata, Vanta, etc., supporting compliance frameworks such as SOC 2, HIPAA, HITRUST, ISO, NIST, FedRAMP, etc.
• Good written and oral communication skills
• Ability to thrive in a fast-paced, dynamic environment
• Strong analytical and troubleshooting skills
• Detail-oriented and patient
• Must be reliable and have good initiative
• Passionate and curious about technology
• Comfortable working cross-functionally with different parts of the organization and with distributed teams across multiple offices and timezones

Total Compensation Package

• The base salary range for this position is $115,000 - $140,000.
• This position is eligible for equity.
• We offer a 100% company-paid benefits package for employees and their families, including medical, dental, and vision. We also offer unlimited time off and future growth opportunities within the company. We strive to maintain a positive and fun environment for our employees where people can learn and grow with the company.
• This compensation and benefits information is based on employer’s good faith estimate as of the date of publication and may be modified in the future at the discretion of the company. The level of pay within the range will depend on a variety of job-related factors that may include relevant prior experience and/or education, or particular skills and experience.

About SteadyIQ

SteadyIQ is at the forefront of a technology revolution in public benefits delivery. Our proprietary platform, Income Passport, is a consent-based income verification solution that makes submitting proof of earnings more accessible, efficient, and effortless. Leveraging the power of user-permissions data, SteadyIQ works with government agencies nationwide to streamline benefit applications, reduce administrative burdens, and prevent fraud.

For more information, visit us at www.steadyiq.com

Steady, Platform Inc. (SteadyIQ) is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Steady accepts resumes only from agencies where we formally engage their services. Please do not forward resumes to our applicant tracking system, Steady employees, or Steady hiring manager or send them to any Steady facility. Steady is not responsible for any fees or charges associated with unsolicited resumes.