Who we are:

Midi Health is the only comprehensive virtual care clinic for women in midlife navigating perimenopause, menopause, and other common midlife health challenges. Our platform provides care designed by experts, scaled by technology, and delivered by trained and compassionate clinicians.

We accept most major PPO insurance products, and we offer convenient access to clinical care through telehealth visits, 24/7 messaging, and responsible prescribing of medications, supplements, and other therapies.

We’re passionately focused on improving the symptoms of women’s midlife hormone change because the current system too often leaves women misdiagnosed and undertreated. At Midi, we’re changing that.

Where we’re based:

We are an entirely virtual company, and this is a remote opportunity.

The Opportunity:

Midi is currently seeking a Clinical Operations Specialist to support various Clinical Operations Teams. This dynamic role will provide research support, operational assistance, and special project support for various functions within the Clinical Operations team. This role will report to the Director of Clinical Operations and will collaborate closely with the following clinical functions: learning and development, protocols and outcomes, quality, and compliance.

The Clinical Operations Specialist will contribute to efficient and effective team processes, communication, and tracking including optimizing documentation needed for compliance, and assisting with special projects as able.

The Clinical Operations team is looking for a team member comfortable in a rapidly growing and changing environment. The ideal candidate is a strong communicator both written and verbally and is able to anticipate needs by understanding the preferences and needs of each team or committee. S/he will support process improvement as the company scales and will take pride in balancing competing needs and priorities while also moving tasks forward with an exquisite attention to detail.

KEY RESPONSIBILITIES

• Lead end-to-end project management initiatives for Clinical and Clinical Operations organization
• Lead preparation and planning of Clinical and Clinical Operations Quarterly Business Reviews
• Across all responsibilities, apply consistent approach in keeping with a modified Robert’s Rules of Order (motion capture, agenda setting, carryover open items, action items with owner, timeline and deliverable)
• Provide high quality meeting support including preparation of agendas and pre-reads and taking meeting minutes in order to meet various compliance standards
• Manage the schedule of multiple committee meetings including sending invites and tracking attendance
• Support sending of minutes and tracking of relevant materials and action items.
• Support the knowledge management of clinical resources including version control, storage, and publishing on web-based organizational tool (Notion)
• Track and document changes between versions of key clinical documents (protocols, guidelines, etc)
• Conduct literature reviews and competitor scans, as needed
• Provide support to the learning and development team through their learning management platform including uploading videos, slides, and creating content on the learning platform (e.g. knowledge checks)
• Coordinate and monitor Clin Ops project timelines and activities while effectively communicating and updating cross functional stakeholders
• Prepare and execute communications for the Clinical Operations teams as needed.
• Balance the priorities across teams with strong ability to manage multiple priorities and execute
• Coordinate collaborative efforts between the clinical operations and the clinical leadership as needed.
• Coordinate any virtual or in person meetings or events.

QUALIFICATIONS

• Bachelor’s degree.
• 3 or more years of work experience in a dynamic environment.
• Minimum of 2 years experience leading complex, cross-functional projects leveraging data, insights, and strategic planning
• Self-motivated and highly reliable, with excellent time management and project management skills.
• Strong organization skills with excellent attention to detail
• Exceptional written and verbal communication skills.
• Experience working in a fast-paced and rapidly growing environment.
• Deep understanding of Robert’s Rules of Order and their application to internal meetings
• Ability to learn new systems and programs quickly
• Demonstrated commitment to a diverse and inclusive work environment.
• Proficient in G-Suite
• High EQ

ADDITIONAL DESIRED SKILLS

• Familiarity with healthcare and/or mission driven businesses.
• Genuine interest in improving health outcomes for women.
• A high level of energy and enthusiasm. A “no task is too small” attitude.
• Ability to foster strong interpersonal relationships.

COMPENSATION, BENEFITS & PERKS

• The compensation range for this role is $70,000-80,000 annually.
• Generous equity grants
• 401(k) plan
• Medical, vision dental coverage
• Generous vacation and sick days policy
• Laptop and home office stipend