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Come work with us.

We’re looking for great people, who love their work, solving problems, and having fun.

Senior Manager, Learning & Development

Midi

Midi

Administration
United States · Remote
Posted on Monday, March 18, 2024

Midi is on a mission to bring compassionate, high-quality medical care to women 40+. We center the healthcare needs and experiences of women in this unique life stage, because we’re founded by women who are living it, too.

Who we are:

Midi Health is the only comprehensive virtual care clinic for women in midlife navigating perimenopause, menopause, and other common midlife health challenges. Our platform provides care designed by experts, scaled by technology, and delivered by trained and compassionate clinicians.

We accept most major PPO insurance products, and we offer convenient access to clinical care through telehealth visits, 24/7 messaging, and responsible prescribing of medications, supplements, and other therapies.

We’re passionately focused on improving the symptoms of women’s midlife hormone change because the current system too often leaves women misdiagnosed and undertreated. At Midi, we’re changing that.

To learn more about Midi go to:

Meet Midi Video

Midi Home Page

Where we’re based:

We are an entirely virtual company, and this opportunity is 100% remote.

The Role:

The Senior manager will develop a comprehensive learning and development program in support of Midi Health becoming a healthcare employer of choice for all members of the clinical care delivery team. The senior manager will own onboarding training, education and professional development for Midi Health’s clinical care delivery teams, which includes advanced practice clinicians, medical assistants (MAs), and collaborating physicians. Working closely with team members from each of those teams, the senior manager will define learning needs from a business, clinical, and professional development standpoint. This will include the creation of a CEU and CME program at Midi and an NP residency.

The senior manager will incorporate national best practices for onboarding and training a remote workforce to ensure engagement and clinical excellence including actively seek out benchmarking from comparable organizations in order to improve, innovate, and lead the category in best in class mid life clinical care. The senior manager works closely with cross-functional partners in quality, clinical programs, compliance, clinical leadership, and product among others to provide an outstanding clinician and clinical support staff experience.

Responsibilities:

  • Develop, implement, monitor and support Midi clinician onboarding and ongoing education and training to support clinical competency, compliance, and efficiency
  • Develop appropriate process and outcome metrics to evaluate and interpret the effectiveness of trainings and monitor and intervene or improve when needed.
  • Conduct learning needs assessments developing appropriate learning plans to address learning needs
  • Manage learning management system with a growth mindset: able to support the frontline teams of today as well as future this will include key partnerships with licensing, credentialing, and payor enrollment teams.
  • Develops overall strategy, including resource management, for clinical training and development including quarterly planning to meet near and long term strategic goals of Midi;
  • Manage clinical learning and development team both through direct reports and dotted line supports.
  • Leads Midi health CEU and CME accreditation from a national provider

Qualifications, Education & Experience: What you bring to the role!

  • 2+ years experience in curriculum development, delivery, and evaluation
  • 2+ years earning needs assessment and planning
  • 2+ years of people management with at least five (5) years of direct management of clinical teams preferred
  • 2+ years of direct project oversight and responsibility: experience and demonstrated ability to facilitate complex projects producing the desired outcome.
  • Degree in Nursing, with active advanced practice board certification preferred however 3+ years of telehealth, public health, or healthcare work experience will be considered.
  • Expertise in teaching or training online students with evidence of effective teaching preferred
  • Experience in learning & development in a remote Healthcare workforce preferred
  • Demonstrated scholarship and creative activity preferred
  • Graduate degree in business or education, or public health preferred
  • Active unencumbered license to practice as an advanced practice clinician preferred
  • At least two (2) years of telehealth experience preferred