About Citizen

Citizen is the No. 1 public safety app in the U.S., with a mission to make the world a safer place. Citizen provides 911 alerts so people can use their phones to keep themselves, and the people and places they love, safe. Citizen has notified people to evacuate burning buildings, deterred school buses from nearby terrorist attacks, and led to the rescue of kidnapped children and missing people.

Citizen’s 911 alerts are accompanied by live stories, real-time updates, and user-generated content so app users never have to wonder why there are helicopters overhead or fire engines flying by. By broadcasting from the scene of an incident, communicating with one another, and reading live updates, communities are empowered by Citizen. We act fast, break news, and give people the immediate information they need to stay safe. And we’re just getting started.

Our flagship paid product—Citizen Premium—is a only-of-its-kind personal safety subscription that allows users to reach a digital guardian 24/7 for $20/mo. Subscribers used Citizen Premium to guide emergency response to remote hiking locations, or travel safely on late-night walks.

Citizen Plus, which sits between the free Citizen app and Citizen Premium at $6/mo, currently unlocks 6 new features. Available for the first time ever, Citizen Plus includes the powerful ability to listen to police and fire radios, customize your alerts, unlock past incidents, create alert zones, view nearby registered offenders, and see crime statistics.

Already relied on by millions of people every day, Citizen will expand even further across the United States this year to keep more users safe and informed. We’re looking for hardworking, mission-driven individuals to help bring Citizen to hundreds of cities nationwide.

Citizen is backed by 8VC, Founders Fund, Goodwater Capital, and Greycroft and has raised $100M+ in VC funding.

About the Role

As our first full-cycle Account Executive, you will:

• Own the full sales cycle from lead generation to close

• Prospect and identify new customers across industries using tools like Apollo, SalesNavigator, Nooks & Hubspot

• Develop a deep understanding of our solution and communicate its value clearly

• Collaborate with product and customer success to relay customer feedback and shape roadmap priorities

• Manage pipeline and forecasting in CRM (Hubspot) with rigor and transparency

Key Responsibilities

• Prospect-hunter mindset: can generate and work own leads

• System builder: builds lightweight but repeatable processes

• Value seller: ties product back to customer pain and urgency

• Customer-obsessed: relays product feedback and closes loops with urgency

Qualifications & Skills

• You’ve successfully sold early-stage B2B SaaS with limited playbooks or brand recognition due to the early stage of the product

• You’re a natural prospector and relationship builder who thrives with ambiguity

• You bring structured thinking, strong writing, and concise storytelling to every interaction with a client

• You have a bias for action and hunger to win—without cutting corners

• You care deeply about the mission and want your work to matter

• You are a mature professional with strong executive functioning skills

Required:

• 5-7 years of quota-carrying experience in sales roles with full-cycle B2B SaaS sales

  • SDR experience & very comfortable getting on a phone

  • Sourcing 40-75% of their own pipeline through prospecting, events

  • Proven ability to generate pipeline and close deals with $10k–$100k+ ACV

  • Experience selling to security management, physical security, or operations teams

  • Sales cycle 3-6 months & can break down why that long, compared to peers

• Demonstrated success in early-stage environments (Series A/B)

  • Top 15% within team against quota

  • Best on team at driving pipeline

  • Can speak to being solely responsible for key areas of sales enablement with new hires or mentorship responsibilities as a Sr IC or junior manager

• Demonstrated ability to be highly leveraged

  • Familiarity with HubSpot, SalesNav + data enrichment tools

  • Experience with call platforms like Orum

  • Can speak to where high ROI usage of chatgpt-type of solutions

Salary Range:

Salary Range: $75,000-85,000 annually, variable OTE $175,000 uncapped, + equity

Benefits:

In addition to competitive salary and equity compensation, Citizen offers a comprehensive total rewards package that reflects our commitment to supporting employee well-being, growth, and work-life balance:

• 100% employer-paid medical, dental, and vision coverage for employees

• Unlimited PTO

• Up to 14 weeks paid leave for birthing and non-birthday parents

• Monthly technology stipend

• Free mental health support

• Flexible hybrid work environment/ catered lunches for NY based employees

EEOC & Diversity Statement

Citizen is an equal opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that diverse teams drive innovation and create better outcomes for the communities we serve. We strongly encourage applications from all individuals, regardless of race, ethnicity, gender identity, sexual orientation, age, disability, veteran status, or any other protected status.

If you don’t meet every requirement in this job description, we encourage you to apply anyway. We value skills, potential, and lived experience as much as direct qualifications.